Shipping & Returns
Shipping Policy
At Viefine, we are committed to delivering efficient shipping services to ensure your orders reach you promptly.
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Free Standard Shipping: Enjoy free standard shipping on all UK orders. Please allow 5-7 days for your items to arrive after placing your order.
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Order Tracking: You can track your order using the tracking number provided in your shipment confirmation email. If you have any issues with delivery, please contact our customer service team immediately.
Return & Exchange Policy
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Easy Returns: We hope you love your purchase, but if you need to return an item, you have 14 days from the date of delivery to do so.
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Faulty Items: If your item is faulty, please contact us within 14 days of receipt to arrange a return or exchange. Items must be returned in their original condition with all tags attached.
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Refund Process: Once we receive your returned item, we will process your refund to the original payment method within 10 working days. You will receive an email confirmation once your refund has been processed.